Helping you pass your exam is our first priority and you can rest assured we will be there for you. Your contribution to the field is needed! If for some reason you don't pass your exam (you were feeling sick when you took the exam, your kids kept you up all night, your spouse lost their job, etc.), just let us know. We can help.
We will give you another subscription to the site for free, for the length of your original subscription,
to help you prepare to take
the exam a second time. It's our way of helping you continue to study without any financial
burden. If you have to retake the exam after the free second subscription, we will put you back online for a reduced rate.
Here's how it works. All you have to do is e-mail us the day before you want to start studying again. Unlike our competitors with similar guarantees, you don't have to send us proof you didn't pass the exam (who would study for this exam just for fun?). All you need to do is e-mail us the day before you want to be put back online with the following information:
- First and last name
- Phone number
- Zip code
- Name of your exam
- Length of your subscription(s)
- Method of payment (e.g., check, PayPal, AMEX, MC, VISA)*